Safety at COMPANIN
Your safety is our top priority. Read these before your first session.
Before you book
- Verify the badge. Every companion is KYC-verified — look for the green ✓ tick on their profile. Don't book anyone without it.
- Read reviews. All reviews are from real, completed bookings. If a profile has zero reviews, ease in with a short coffee meeting first.
- Chat first. Use the in-app chat to set expectations. Never share your full address until you're confident.
- Set a public meeting spot. Cafés, parks, hotel lobbies — somewhere busy and easy to leave.
During a session
- Tap "Check in" when you arrive. Both parties get a confirmation. We send an automated nudge if you don't.
- Share live location with a trusted contact (Premium feature) for the duration of the booking.
- Trust your gut. If something feels off, leave. You can cancel a session in progress — your card won't be charged for unused time.
- No drugs or excessive alcohol. Companions can end the session if they feel unsafe.
After a session
- Tap "Check out" to confirm the session ended safely. If you don't check out within 2 hours of the scheduled end time, our trust & safety team is alerted automatically.
- Leave an honest review. It helps the community.
- Report anything that felt wrong. Use the "Report this booking" button — reports are reviewed within 24 hours.
Red flags — DO NOT proceed
- Profile asks you to take chat or payment off-platform (massive red flag).
- Someone pressures you to share more than agreed (drugs, sexual content, identification documents, anything illegal).
- A "companion" sends an unverified video call or wants to meet at an unfamiliar private address before any prior contact.
What we never allow
- No explicit sexual services. COMPANIN is a non-explicit platform. Any violation = permanent ban + report to authorities.
- No minors. Both parties must be 18+.
- No harassment, threats, or discriminatory language.
- No off-platform payment. All payments must run through Stripe so we can resolve disputes.
If something goes wrong
- Get to safety first. Call your local emergency number (911 / 999 / 112 / 100) if you're in immediate danger.
- Open the COMPANIN app → BookingDetail → "Report this booking".
- We'll contact you within 4 hours and freeze the relevant account while we investigate.
Trust & Safety contact
safety@companin.app — monitored 24/7 by our T&S team.
For emergencies in progress, always call your local emergency line first.
